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Do not trust this dealership with online shopping ...

Do not trust this dealership with online shopping due to the pandemic. I was being helped by Thomas who promised me that as long as I would submit the application they would be able to hold the vehicle for me. Thomas even gave me his word that his manager approved, since I wanted to make sure that I was promised the vehicle if I started the process. After submitting the application I was told that I would need more down payment money. I informed Thomas that would not be a problem. After trying to make several other excuses Thomas finally let me know that the vehicle was being looked at by another customer at the dealership, even after he let me know that no one else was interested in the vehicle 10 minutes prior when I submitted the application. He then tried selling me other vehicles that I was not interested in. I asked why the person in store had a right over me if I was already starting the process and he had confirmed there was no one else interested in the vehicle. I also questioned him as to why he s trying to sell me another vehicle if the other person was just looking at the vehicle. Thomas then confirmed that the other person basically had already bought the car. After speaking with the manager he told me that they do not hold vehicles and that he never reassured Thomas that they would hold the vehicle for me. Very untrustworthy dealership and they should not be promoting online shopping if the person shopping at the dealership has a right over you.

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