I had a recent visit at the women's center the lev...

I had a recent visit at the women's center the level of professionalism from each Mercy employee that I encountered was amazing. At the front door I was greeted by the Mercy representative who checked my temperature check and asked the COVID questions to the service representative in the women's center who registered me was such a pleasant experience. The one employee that made a lasting impression was the medical assistant Latrice who assisted Dr. Peters. She carried herself professionally and made my visit very comfortable, attentive and treated me with respect. The quality of care that she provided made the difference in treating a patient as an individual versus treating a patient as next on an assembly line. The women center got the message of the importance of customer service and thus each employee has leveled up accordingly. I would highly recommend the Women's center.