I used to work here for about 1 year and 2 months ...

I used to work here for about 1 year and 2 months in the roadside department. It's coming up to 9 months from when I was let go due to medical problems. The actual job I had, taking roadside calls, generally sucked but the people I worked with were awesome. They do need to work on some employee comforts, though. Having people crammed together side-by-side only 3 feet apart gets very loud, and that impacts both customer experience and the employee's ability to do their job to the high standards they want. To someone with light sensitive eyes like myself, it was also very bright with all the florescent lighting. If you get migraines due to light very easily, steer clear unless you have a pain medicine that 100% works for you.

They are generally a very accepting employer in terms of piercings, hair color and cuts, and tattoos. However, if you have a naturally monotonous voice or have a lot of trouble with inflection, I don't recommend attempting to work here unless you plan to work with your voice. Points will almost always be taken off call qualities when they pull them, and they will continue to coach you to the end of time about it unless you get it perfect every single call.