R. RIgsby

Review of Sweetwater Sound

I originally had a rather extensive problem with t...

I originally had a rather extensive problem with the software portion of a product purchased from Sweetwater Sound that resulted in a roundhouse of contact with all who collaborated on the manufacture and sale of the item.

Although my original review here shared in detail the level of my difficulty and inability to gain satisfaction, Sweetwater Sound stepped up to the plate and took the problem in as their own. Through their technical support team, a replacement item was programmed and tested, swiftly sending it to me in replacement of my original purchase.

So I must gladly step forward in updating my review here and share that although I'm rather demanding when problems arise, the folks at Sweetwater Sound never once deviated from their professional stance and courtesy in establishing a satisfactory solution for me. So if you're seeking musical equipment with the comfort of knowing that they back their products with unrivaled involvement to ensure your satisfaction, then visit Sweetwater Sound, Inc.