C

The WORST car buying experience I ever encountered...

The WORST car buying experience I ever encountered! The finance manger GT was rude, demeaning, and THE BIGGEST CON ARTIST! They totally lacked tact, professionalism, and customer service! GT talked to me as if I didnt have the capability to comprehend. It was just dehumanizing!!! Initially, upon purchasing the car I was informed the car was equipped with certain features that it was not. I did not have the opportunity to choose a car of my choice because it was implied that this was the ONLY car the could sell me. But I needed a car so I went with it. Today, was the drawing the board. I asked for "john" to return my call to address my complaint. Can you believe that John no longer wants to talk!!! Someone obviously needs to talk to John about customer service training and ethics. He has no idea he is providing a service to the public and morale comes attached with that. They try to fast talk you, so you won't be able to ask any questions. They just want a sale. They don't have any morale whatsoever. I'm going to have a lawyer to investigate this place and to see what all Consumer laws they have broken !!!! Please don't be me and purchase a vehicle from this place. If you're going to be ripped off at least be ripped off with a company that act like they appreciate your business!!! Thanks

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