I am in awe that a company this horrible is still ...

I am in awe that a company this horrible is still in business. I haven't received a mortgage statement in six months. I've called and spoken with their rude customer service, left voicemails and sent emails with no response. You would think getting a statement is something that should be straightforward and easy. Nope, not with this company. I have filed a formal complaint with the government agency that overseas loan servicers and encourage others to do the same.