Carla Highlander

Review of Atlantic Infiniti

Nice! Just kidding. Rude would be a better word. T...

Nice! Just kidding. Rude would be a better word. Took the service department 20 minutes to offer me a seat in the lobby. Bob Arena greeted me with an awkward smile and a mumbled "are you here for an oil change or...service?" There was no "hello, how may I help you today?" Or a "how are you doing?". Rude Bobby Arena. I came for a small service for my old Infiniti and to get a feel for the place before I came to buy a new one. I'll go with someone else for sure. There's no way I'll spend one more cent at this dealership. Unfortunate that Bob Arena has 0 customer service skills. Kaitlin screws was nice once she was done with what she was doing though. Overall not very nice people.