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I brought my family here for a weekend of fun but ...

I brought my family here for a weekend of fun but instead it was aggravating. Upon arrival we were told there was a deposit held for room service, etc. The hotel ended up charging us for room service instead of deducting it from the money already being held as they said.
The room was ok but what killed it for us was the wasps nest on the balcony. Said nest was active and made it difficult to use the balcony. After reporting the nest, nothing was done, in fact staff appeared not to care.
The guests next door to us were extremely loud! I understand people wanting to have fun but there is a limit. 11pm to 1am there was nothing but loud screaming, banging, door slamming and the dominant odor of marijuana. We contact the front desk who said they would take care of the problem. Security shows up and claims to take care of the issue. Right after the door closes they start up again. We wouldn't of minded if it wasn't for the baby my wife was trying to get to sleep.
Mold was found in the bathroom on the tub, which again was ignored. Upon check out we talked to front desk staff about the issues and again we were blown off. Front desk said they received a lot of complaints about the excessive noise last night but there's nothing they can do about it.
With that statement made I now believe this hotel is for partying and illegal activities vs a family atmosphere.
Needless to say I won't be bringing my family back here or recommending this hotel for any families. However if you want to get drunk, do drugs and act a total ass, this place is for you!

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