Donald Ramos

Review of Motorcars Honda

My wife and I recently purchased a 2013 Honda Civi...

My wife and I recently purchased a 2013 Honda Civic EX from Motorcars Honda in Cleveland Heights. I had spent a lot of time doing on-line comparisons of cars and prices and had decided to get a Honda. We compared e-prices with several other dealers and decided to buy at Motocars. Our decision was based on a number of factors. Chief among these is the fact that sales do not generate commissions for the salespeople. I think that changes the buying/selling environment dramatically; the tone was clearly friendly and informative . That certainly increased my trust in our salesperson Ken Rainey and in the deal they offered. There was no high pressure, which turns me off; no pressure to buy up; no pressure to make a decision. What a novelty no pressure. Ken was wonderful during the entire process. We liked that we had an itemized offer sheet in hand (first time in over forty years of buying cars). Another factor was location Motocars is within walking distance from our house. But had the final price of the car been out of line with other prices, we would have gone to another dealer. We had done that before. But they nearly matched the lowest of other offers. Once that happened we were sold on Motorcars. Each step of the process was easy and without pressure. My wife and I are happy both with the car, the car-buying process and Heights Motorcars Honda. We would buy another car there.