I have been a customer for 10 years. They used to ...

I have been a customer for 10 years. They used to be awesome, Dom and Seb created a fantastic company, with amazing service. Since they became part of GoDaddy their support has gradually declined to the point they are basically unusable as managed hosts. They have dropped the ball on various occasions resulting in multiple incidents. Communication and attention to detail is severely lacking. Their company name, Vidahost means 'hosting for life', this used to absolutely be the case. Now... not so much, avoid Vidahost, and avoid other GoDaddy owned hosts like the plague!