Jermaine was the best service agent that I've the ...

Jermaine was the best service agent that I've the pleasure of doing business with there. I will be honest and say I had a few bad experience there in the past, but I was trying to give them another try. Jermaine was detailed and let me know the status of my car. I was there a bit longer than I expected, but there was a minor detail that took a while longer and Jermaine took the time to explain what it was and reassure me that he took care of it. He deserves a 5 star. I am only giving a 4 star because service mechanic did not reset my service indicator for when i needed to change my oil again.