Kevin Johnson

Review of Benefit Resources, Inc.

What good is a service the only sends mail, doesn ...

What good is a service the only sends mail, doesn t contact Human Resources or make phone calls and takes the sweet time processing receipt of receipts. I need medications, my options are to pay out of pocket and wait 7-10 business days for them to direct deposit and restate my services for a clerical issue that I have to do the due diligence on. They don t have the money to make a phone call. When people start leaving their service because the value in evaporated. They won t have a job or a business. Maybe the should rethink how they contact people. Maybe the could motivate themselves and process things a little quicker. I am not happy I will call my HR director tomorrow and see if she has better luck talking with these people. The assume no responsibility their lack of effort to contact you. To spend my money the have. I will harass them every day till the give me my money. One way or another I will get my money and make them work for it. I have no conscience about this. It s my money and I worked for it. So I will be really a painful customer from this point on. The will service me as I am paying them to do so. The will curb their attitude and learn people will not tolerate their sentiment.