This hotel has a problem that I hope is addressed ...

This hotel has a problem that I hope is addressed . Check in took 25 minutes. Also there was a problem with diversity and how minorities are treated.
The man who was in front of me was treated poorly . Then the only difference in treatment was based on color. I never raised my voice but this hotel really let me down..
The room I was in had broken furniture and desk that was not usable.
It also took a week for the manager to speak with me .
The front desk manager was shown my room and apologized over and over again.
This hotel really needs to work on what s acceptable and should fix their rooms..