Less than 2 1/2 Stars out of 144 Reviews?! Not 5, ...

Less than 2 1/2 Stars out of 144 Reviews?! Not 5, not 4 1/2, not 4, not 3 1/2, not 3, not 2 1/2 but even less than that. Completely contrasting reviews, from one extreme to the other. Online reviews are huge in this day and age. Something is clearly amiss here. We need James Comey and the incredible FBI to crack this case.