The system itself works fine. Only it takes a long...

The system itself works fine. Only it takes a long time for something that has been found to appear on the site. In our case exactly 14 days! Now I also understand that there are wallets etc on the site: after two weeks you have already blocked or replaced your passes.
It's nice that you can also pick up the stuff, but why in such a remote place? At a station or large bus stop would be much more convenient!