The location is great, but honestly there are at l...

The location is great, but honestly there are at least 2-3 hotels per block so that doesn't mean much. We got a room to celebrate my moms 49th birthday and I regretted every minute of it. When we arrived the valet/front desk staff was very kind. We then have to take two elevators to our room. When we get off on our floor (16th) the hallway carpet literally smells like mold. We then go into our room and notice that its two full size beds for 4 people. We travel every year for her birthday and NEVER had we had to sleep in full size beds. We tried it out the first night but did not get any sleep. I desperately then go to the front desk to beg them for an upgrade regardless of the additional charge but they explained to me that it was the only room they had for 4 people. What kind of 4.5 star hotel only has full size beds? Their pool is very out of date and not like the pictures posted & their staff in their restaurant are very rude. I would not recommend this hotel for anyone! Especially a family. To top everything off their toilet seat was broken and their TV would go in and out. What we wanted to be a memorable celebration turned into a nightmare.