The consumer hears too often the negative side of ...

The consumer hears too often the negative side of dealing with a contractor. It was such a pleasure to have found Pronto that excelled in every step of the process.

Greg was on time for the initial consultation which was a step in the right direction right off the bat. After a complete site inspection (inside and out) a proposal was made. Every question I had was answered and the reason for the system being presented was justified as the one to meet my requirements and the issues of my residence.

On the day of installation the crew was on time, surveyed the job site and took steps to protect my property before any work was done. The job was completed on time and the site was cleaned up. I was given a tour of the equipment with detailed instructions for operation. No question I had went unanswered. Follow up communicaiton was received from Pronto to ensure I was satisfied.

The office staff handled all the paperwork for the rebates involved and answered my questions. I am very satisfied with Pronto, the people and the equipment.