Robert Spence

Review of Shangri-La Hotels and Resorts ...

We thought the hotel and staff were fantastic.

We thought the hotel and staff were fantastic.

its a shame it was marred by my partner being really sick and us asking for a doctor. We got taken to a private hospital where they put Jackie on an intravenous drip and took blood and urine. The results were food poisoning. We didn't leave the hotel at all, only ate there.
i called the hotel to ask for a car to take us back to the hotel which we were charged us for and since we were back at the hotel no one called or asked us if Jackie was okay. Absolutely terrible service.