Rude and unprofessional staff. Kids feel bored and...

Rude and unprofessional staff. Kids feel bored and disengaged. I was running 20-30 min late picking up my kids once (my train was delayed) and got a phone call full of attitude from a staff person. Instead of asking if everything was ok, she started lecturing me and demanding that I made arrangements immediately (turns out she had dinner plans that evening). On another day, my son was prohibited to eat lunch because "another boy was allergic". My son ended up being hungry the entire day, nobody took him to another room to eat his lunch or offered something else in place. Moreover, when I asked what ingredients were problematic -
the answer I got was "oh, he could have just eaten it in another room." I wouldn't recommend the place at all. I asked kids about what they were doing during the day - "mom, we just hanged out in the basement. It is boring." The smell in the basement is that of an old building. It is hard to find a good camp, but there are better choices.