Appointment was for state inspection, winter main...

Appointment was for state inspection, winter maintenance service and check tire for leak. I was there on time for my 9:30 appointment. Shortly after they began servicing vehicle I was informed that leak was caused by nail. I confirmed I wanted it repaired. No further communication after that. I didn't get out of there till noon and that was only after I inquired about my vehicle. I considered wait time to be excessive.