Wow! Seriously disappointed. This day resemble...

Wow! Seriously disappointed. This day resembled my mother s birthday and mine, Also i mentioned that i just lost my father and needed an open seat with us for him "spiritually" since he could not be there anymore.
Well I walk in and advise my name, time of reservation and the Children that look me up and take my information were not informed, acted like I was asking for water in a desert, just a dumb expression on their faces.
After going there for over 10 years for these birthday dinners I am so upset that they act all ignorant about my request details in my reservation, then when they try to empty all seats around me and I am explaining I would like 1 chair and a plate to remain in memory of my father they talked over me and did not listen.

Talk about upset.