Timothy Gonzalez

Review of Lake Granbury Medical Center

I had what felt like another kidney stone coming o...

I had what felt like another kidney stone coming on. When the symptoms continued I decided to get to the ER. The staff at the ER could not have been better or more attentive. Turns out that either I passed it or I had some other spasms. While there I received a CT scan and a shot (Muscle Relaxer). I went home feeling much better.

Then I got my bill. They attempted to bill my insurance $16,000. My insurance refused that price and paid them about $3,800. They sent me the co-pay portion of $1,600. Why was the initial bill $16,000 and the final bill $5,400? We wonder why we have such issues with insurance in this country. The real problem is no pricing regulation to stop medical providers from gouging the public.

I see a few responses from the Hospital to positive reviews, but it looks like the preponderance of reviews are negative and the majority are over your billing practices. How about a response that explains this issue, or that you are making changes to better align costs to be more reasonable and affordable?