I can't understand all the bad reviews. I have bee...

I can't understand all the bad reviews. I have been with Vidahost for a good many years and they have always been excellent. I came over because of the multiple addon domains that they offer so I can have a number of sites hosted with them from one account. It has now become TSO host so hope that service remains the same. I can only guess that the poor reviews are from trolls from competing firms such as Godaddy or 1&1, both abysmal