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Rachael Quinn

3 years ago

Not really sure how to even begin. The line was al...

Not really sure how to even begin. The line was all the way to the end of the street with a queue that lasted forever. We waited for nearly an hour before discovering you can buy tickets online and just check in with those... which, you guessed it, had another long line you had to stand in. For a Saturday, the place was an absolute madhouse and no one had any regard for anyone else. Staff didn't seem to care to assist anyone either like holding open doors for strollers or handicapped folks.

The absolute worst part was the food. All 3 of us ended up sick after the fact and all we got was chicken tenders, fries and a small pizza (the very worst of all of it.) Food was also grossly overpriced and its served in a free for all manner where they have to put up signs that say "Take what you touch." Gross.

Sea lion trainers seemed unenthusiastic when presenting the show. Penguin people didn't engage at all, but some of the staff in smaller areas did which was mildly refreshing. All of the exhibits were overrun by huge groups pushing and shoving. However, people with strollers were the worst. My ankles were assaulted everywhere I went, despite trying to give everyone the right of way.

Exhibits were lack luster with the center large tank with fish, turtles and the penguins being the most exciting part of it all - this all being able to be seen within the first 20 minutes of being there. In the end, it wasn't even remotely worth the 90+ minute wait to get in or the mild food poisoning we all walked away with.

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