You would never describe this place as 'Laid Back'...

You would never describe this place as 'Laid Back', as their title suggests. Its busy, hectic and has so many rules. I understand that you need certain procedures in place when it comes to ordering but these guys allow for no changes whatsoever and the couple of times I have been there my order has been incorrect and taken forever to arrive. There are many more 'laid back' pubs around the area, try one of those instead.