we called and got a reservation on the phone. They...

we called and got a reservation on the phone. They asked for the credit card information and they told us the total amount. Nobody mentioned about the resort fee neither on the phone or when we check-in. We didn t get any confirmation e-mail. While we were checking out they mentioned about the $33 resort fee just like a trap. $33 is nothing but feeling like you re trapped is horrible! never coming back again!