dave krause

Review of Mike Murphy Ford of Darien

Made an appointment to buy a truck. I was told the...

Made an appointment to buy a truck. I was told the first available time the truck was able to be seen was on Saturday. I told Nick Reece, it's exactly what I wanted and I would be happy to put a deposit down. He said, no need to, I will make sure it's held for you. Again, I said I can put a deposit down no problem. Nick Reece said no need.

On Saturday, 50 minutes into an hour drive and 10 minutes from my appointment time Nick Reece calls and says the truck was sold yesterday. Then proceeds to laugh and says I guess we should have asked more money for it! Really?

I will never return and don t recommend Nick Reece as a salesman unless you want a vehicle sold out from underneath you.

Absolutely horrible customer service. If that's not bad enough, then he lies to management on how the conversation went down.

DO NOT TRUST NICK REECE's word!