Never showed up for an an installation appointment...

Never showed up for an an installation appointment from amazon. I waited 4 hours and no one showed up. I called amazon to ask whats up and amazon called Assemblers Inc who was like Oh our bad maybe we can do it in 10 days from now... The appointment was today, not 10 days from now... Hence the 1 star review for horrible service IE not even bothering to show up... I instead Installed it myself.