I worked for Heatrae for 18 years and was very pro...

I worked for Heatrae for 18 years and was very proud of the company and its high quality products.
Sadly 4 years ago Heatrae sadia joined the Baxi group,one of the worst companies in heating products. For example, they lost a 35000 unit contract with British gas, because their equipment was so badly made. The units regularly fail inside their warranty period, driving customers berserk. Baxi now run the company like a "sweat shop",with no interest whatsoever in a skilled workforce.
The new Baxi management is aggressive and uncaring,they now look for unquestioning, unskilled zombies to work there, focusing only on quantity not quality.Sadly they are trying to cut their overheads by cutting their full time skilled workforce in favour of zero hours contract staff and consequently I fear on quality and reliability
There are many installer forums( eg trustpilot) on the internet that will back my accusations of Baxi