Cody Brown

Review of 4imprint, Inc.

Great company, very focused on customer service. I...

Great company, very focused on customer service. I recently placed a reorder with them, requesting the same pens I ordered the previous year. When the pens came they were the same as the previous year, and looked great, except the ink color was different than what we had ordered the year before. I sent an email explaining that it would be fine and that I did not want a refund or any such compensation, but that I did assume it would be and exact reorder from the year before. I simply requested that they record my request to only receive black ink in the future. 4Imprint quickly responded saying they would send a new order of the correct ink color right away at no additional charge. I was thoughouly impressed, they are a Great company. They really try to please the customer, and succeed in doing so.