The concert was great, except Alice in Chains had ...

The concert was great, except Alice in Chains had to leave the stage by 11pm, which cut their set short. The venue left us feeling like we paid for VIP and didn't get it. The restaurant/bar area was very clean and set up well but THE SERVICE WAS ATROCIOUS! We had a waitress who clearly did not like her job and spent more time sitting with another employee than taking care of the 1 table she was assigned.(anyone who went to this show knows how empty the venue was) We had to ask for our check. The waitress had to be retrieved from taking a phone call on her cell. (she was retrieved by her boss yelling her name at the top of his lungs!) The food was actually really good though. Close to the end of the night we went to the VIP bar. We had the great luck to have her as our bartender too. I asked for ice with my drink. She actually had to go to the water cooler to retrieve a plastic cup to put the ice in. It's a bar, where are all your cups? Again, no smile and bad attitude all around from this lovely lady. It's too bad one bad apple spoiled our VIP experience. As a retail manager, I understand how important customers' experiences are. This waitress would not be working for me, that's for sure!