tim leblanc

Review of Lake Michigan Credit Union

Love the account perks and the policies. Unfortuna...

Love the account perks and the policies. Unfortunately its turned into a 30 minute debacle everytime I go in to this location. I've spent entire lunch breaks just waiting in line and had to leave without being helped before. This has to be one of the busiest locations in the state, being right next to Spectrum, maybe more support staff is necessary... There does seem to be plenty of people standing around on a lot of occasions. I saw at least 9 employees today. Two of which were working with guests at the counter, with 8 people waiting in line. Very frustrating. I expect service like that from McDonalds across the street, not LMCU.