J D

Review of Best Western Salem Inn and Sui...

Recently stayed at the Curwen House... I wish the ...

Recently stayed at the Curwen House... I wish the room resembled the picture posted. We had no housekeeping service, an empty tissue box on arrival and no hand pulls on the wall when coming out of the whirlpool. There were some dead bugs behind the bed ( lack of cleaning). Housekeeping is much to be desired. There were two glasses from guests taking advantage of the sherry available in the Parlor two days later those dirty glasses were still there and the sherry decanter sticky as anything so we definitely passed on that amenity : ( We placed an mint in one of the glasses so we know they weren't moved.... Each evening we came back to the house and upon arrival we had smokers sitting outside on the step with no courtesy to move to allow us to enter the building. We did have individual air control in the room and I will tell you the room was warm not cool at all. The canopy over the bed ripped. I have stayed in Salem many times, our future stays will not be at any of the buildings attached to the Salem Inn ... so sad the owners and management should visit their properties often to assure what they are offering is in fact what is offered. Very disappointed.