kathi monthei

Review of United Spas

I purchased a spa in 2008 and knock on wood it has...

I purchased a spa in 2008 and knock on wood it has been fantastic I paid $780 for new items they said I would have it in a month delivered. 2 times they gave me a delivery date, I took time off from work, nobody called to canceled each time. I can t get through to them what so ever, they have been a great company until now. No response back what so ever. When I finally did get through to them they made a promise they would call me back the next day with a delivery date still no response so now I m thinking they are burning me of my $780 looks like I ve got to make a 4 hour trip for a frecken refund. I m not happy about this at all!!! Just call me back that all I expect from them and a promise on when I can get my stuff that I paid $100 to have delivered.