B

Bill Navejar

4 years ago

Horrible stay. Asked for king bed on high floor. A...

Horrible stay. Asked for king bed on high floor. Arrived after a late flight. Was given room that was still under maintenance. Room door was open and the maintenance person inside the room was very helpful. But that was about it. I thought this would be a "this is not really us" moment. I was give a room on a lower floor to make up for the inconvenience. I got the feeling that the front desk manager was doing me a favor by correcting their mistake. Cordial, but cold. Fruit at the breakfast buffet had to have been a few days old.

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