So my new born died, my wife was let go from her ...

So my new born died, my wife was let go from her job it caused me to fall behind on my payments, however I made payment arrangements, to try and keep my car, unfortunately trying to cover all bills by myself was more than I thought. I am currently behind 56 days, I setup a pay arrangement for the 28th, apparently that is 4 days too late as my account will be sent for repossession on the 24th! I have begged and pleaded with them to allow me 4 more days till the 28th of this month to make that payment and they refuse. I was optimistic when I first started working with them, but now I would not recommend anyone working with them, I am trying to refinance my car to get away.....