The overnight agent Ray was of great help. I was h...

The overnight agent Ray was of great help. I was here for a wedding and got stuck locked out of friend's room with two others late at night. Initially I was told there were no rooms available but my years of experience working in the hotel industry kept me insistent on getting a room. I was a bit drunk and obnoxious and Ray handled it like a champ; even upgrading me to a room with two beds so that my buddies could also be comfortable. Thanks a lot!