Sharon & Richard Wilson

Review of Fannin Surgicare

My first contact upon arrival at Fannin Surgicare ...

My first contact upon arrival at Fannin Surgicare was the receptionist. Amanda was most competent and happily guided me through the admissions paperwork. I was a little surprised to find a couple of errors on the admissions paperwork after I had spent so much time making sure that the pre-admissions information I entered online was accurate. But these errors were quickly corrected. I was then taken to the intake area by nurse Karen, who was very personable and helped prepare me for the upcoming medical procedure. At this point, anesthesiology nurse Leah came in and introduced herself to me and asked some questions concerning my health. After asking me if I had any questions about her part of the procedure, Leah started me on an IV. Kudos to Leah for being so gentle and finding a vein the first time--I really appreciated that. Anesthesiologist Dr. Peltier then came in and introduced herself to me, checked my paperwork, and then asked if she could explain any part of the anesthesia process. Surgical nurse Aretha arrived next. She assured me she would be with me throughout the surgery and explained what I should expect throughout the entire procedure. Then Aretha and Leah rolled me into surgery, and I was put to sleep. I remember nothing after that until I woke up in Recovery with nurse Michelle. While taking care of multiple patients, Michelle never went more than a few minutes without checking on me. She was very kind and patient with my nervous "chatting". Once I had completely recovered and was dressed for release, Dr. Haas came in to tell me how my procedure went and to ask if he could answer any questions for my wife or me. Let it be noted that Dr. Haas has a wonderful personality and bedside manner (not something you can say about every surgeon), in addition to being great at what he does. All in all, this was a great experience for a patient who was there because blood was found in his stool during a yearly physical. All these people were, first and foremost, professional, and, secondly, most compassionate and friendly to someone who was definitely out of his comfort zone and more than a little scared that day.