Donnie Eaton

Review of Toyota of victoria

I bought my tundra about a month ago Lonny the sal...

I bought my tundra about a month ago Lonny the sales person was great and made a good deal for my truck. The head liner had a bad spot by the sunroof and they said they would have to order a new one. They could not fix this one. The new headliner came in and I brought my tundra in to get it fixed. The new headliner was just as bad as the first one if not worse.I brought it to Lucky s attenshion so he brought the person who changed out the headliner. I showed him the frayed areas on the headliner and he brought out a new tundra and said all of the tundra s was like that and I need to call Toyota manufacturer. So I ask to speak to the manager. Before he came to talk to me, he went to talk to the mechanic and he gave me the same song and dance. I know all of the tundras do not have sunroofs in them. they just do not wont to fix my truck like they said they would..They sent me a survey and I stated my concerns with no luck.I am trying to talk to the Toyota manufacturing company to see what my next step is.