Stayed 2 nights in November with freezing temperat...

Stayed 2 nights in November with freezing temperatures outside. On the second night, the thermostat in the room stopped working around 11 PM. The person at the front desk came into our room to take a look and it was not fixable. They didn't have any space heaters. Too much of an inconvenience to move all our stuff at midnight to another room. It was our last night so we just put extra clothes on and made it through the chilly night. At check out time, they didn't charge us for the second night. Bad experience with wuite reasonable compensation in the end.