Tessa Vardeman

Review of Cain & Abel's

I came here with a big group of people. To summari...

I came here with a big group of people. To summarize my experience for you...rude staff, okayyyy drinks-smaller portions FOR SURE, unorganized, cannot train a new person properly, unprofessional communication skills, they wrongfully overcharged me without verbal or written consent, and they were giving cards out to the wrong people. Thanks for providing a space for our group but that was the worst customer service I have EVER experienced. The manager venmo'd me my money back FINALLY...but it took numerous attempts to reach out to them and dealing with a very rude employee that refused to give me her name and I had to deal with a little bit of sass from her. It blows my mind that an establishment can get away with this kind of service and be rude for their own mistake. AVOID COMING HERE WITH A GROUP LIKE THE PLAGUE!!