Donia Mohamed

Review of NOMO SOHO

Good morning

Good morning

Pardon if my review is a bit stinky. I couldn t get a hold of room service to get a toothbrush nor water last night/this morning . I requested the phone be fixed in the evening before going to bed...and to no surprise nothing was done. I was also very disappointed with room service as they did not know what decaf tea meant, they charged me for eggs... I did not receive it, and I also didn t receive the lemons I requested. Maybe they knew my phone wasn t working and I d be too lazy after travels to go all the way down to complain. Excellent job to their marketing team for creating an excellent facade for the hotel. I will say they don t get one star because the food was very good and I liked the nomo restaurant and location.
I paid 400$ for this one night and it s a shame because I usually stay at HOTEL ON THE RIVIGTON and thought I d try NOMO but definitely will not be doing that again.
The gentleman with the black Gucci glasses working a 8:30pm shift on 02/28 and the blonde women working at 10:30am on 03/01 definitely disappointed and don t understand what the hospitality industry entails. Such a shame. A lot of potential. I ll be attaching photos of my room on my hotel review page shortly alongside some videos of things not working.
Actually I decided to give you guys 1 star because I m disappointed that I m in the lobby waiting for a toothbrush for about 15 minutes.... oh boy. At least I had time to write this review while waiting!