The staff at the front desk to the emergency room ...

The staff at the front desk to the emergency room is very rude and unprofessional. Discussing patients in a negative manner and discussing what the patients arrived here for and laughing. A headache might be seem like a funny reason to come to the emergency room to you although it can be a symptom of a possible stroke ? The fact that I was able to hear their entire conversation makes it even worse. I don t understand how a prestigious hospital system like this can have trash working up front. Very disappointing.