Shawna Poole Review of Heritage Property Management
As the president of my HOA Board for my condo asso...
As the president of my HOA Board for my condo association, it is crucial to have a strong partnership with our property management company. Through the past several years, we have had various property managers with a range of customer service skills.
Upon Robin Steinkritz being assigned to us- I received an introductory phone call that provided our board with answers we d been waiting for, and a direct partnership that we had not been provided before.
When requests are received- he uses his professionalism to provide us with suggestions, executes formal letters and emails to our owners, and assists as a liaison with other parties at Heritage.
We are thankful for his adjustments to meet our needs & look forward to building a stronger partnership.
In addition- we have had wonderful experiences working with Wednesday Brown, Property Accountant, who has been instrumental in our financials. She is always available to coach our treasurer/HOA board on best options for the future health of our property. Her professionalism & expertise is vital to our planning efforts. Wednesdays partnership is pivotal to our success as a condominium, and we highly recommend her as a partner.

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