Jenna Sheridan Review of Bear Creek Mountain Resort
Normally I would rate Bear Creek a 4-5 star but af...
Normally I would rate Bear Creek a 4-5 star but after my last experience it is hard for me to give it 2 stars. I have stayed at this resort at least 6 times and even when we don't stay over night we still utilize the spa. Upon checking in this week we found a used condom in our bed (disgusting). When we brought the complaint the the front desk they informed us that they would discount the room and move us to another room. They did move us to an upgraded room (which we did not ask for) but did not take care of the cost of the room which would have been much more appropriate for the incident. I called 2 days later and spoke with the front desk manager who acted like she did us a major favor by upgrading our room. Ive never stayed anywhere that if there is something wrong to that extent would not take care of it. $280 on a room for a night plus a few hundred more on dining etc.. I will not be returning to bear creek based on this last experience.
Comments: