In an attempt to order parts by phone,

In an attempt to order parts by phone,
3 calls 3 different people.
(Plus 2 other calls to try and leave a message, 1 Vm, 1 message left with reception... I did get a call back... straight to my vm.. I called back... which was my third call... )
Each call 30 minutes.., and each call ending in different instructions on how or where to send photo copies of my credit card (both sides) and my drivers licence... and finally a PDF form to be printed and filled out and sent back before parts would be ordered.
They obviously don t want to sell parts by phone or online.
I went to Fortnite, found the parts, paid by credit card 10 minutes total.
And people wounder why more and more people are ordering on line instead of through dealers.