U

Ujal Thakor

4 years ago

I called Arpi's when our furnace wasn't generating...

I called Arpi's when our furnace wasn't generating heat. I was trying to get an emergency service, and when the technician, Mike, called me, his first approach was to help me fix it myself over the phone. After multiple calls/texts and sharing pictures of the part, he guided me in fixing it myself. I really appreciate Mike's time and patience, and how much me worked to help me avoid an expensive after-hours part purchase!

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