Mer Hobbs

Review of St. Mary's Family Medicine Res...

My Dad was in a car accident March 11th I brought ...

My Dad was in a car accident March 11th I brought him in he was put in room 21. His nurse was Taylor I believe.. tall with blonde gray hair she wore a black T shirt with emergency across the back.(the detail is specifically because I hope to have this reach her supervisor so they may reprimand her for her unprofessional and disrespectful behavior to intern give your patients and their loved ones the respect they deserve) She was extremely rude and sarcastic when I inquired any questions about my father. Medically the staff did well but when your relative is being treated and your not sure the extent of their injuries you tend to be a bit stressed. I lost my mother to congenital heart failure a few days before in Moab UT where I m from she passed away in my arms. So my worries of my father leaving me were definitely intensified. You never know what others are going though in their lives so ESPECIALLY in a facility that s purpose is to help people this was shocking and hurtful to be treated in such a manner. I have worked in a hotel so customer service is top priority and I feel that it should be in a Heath care facility as well. I would definitely appreciate a fallow-up from a party in position to deal with my complaint.