Room was a good size but was a bit dated. My wife,...

Room was a good size but was a bit dated. My wife, daughter and I myself tried to go to sleep around 9:30 but the guests int he room next to use had other plans. We tolerated loud music, yelling and constant traffic in and out of their room until 11:30pm. I started pounding on the wall, they were quiet for about 5 minutes before starting back up. i finally phoned guest services who I could hear knock on their door 10 minutes later. The noise level dropped but it wasn't quiet until about 1:30am. By then I was to stressed to sleep. The Hotel itself is nice but the staff should make a habit of making a couple rounds in the evening to ensure rude guests are not ruining the experience. I would only return if I was guaranteed a peaceful evening.I do understand that its not the Hotel's fault but I think they could do more to prevent these situations if they even care about their reputation.

Ended up staying again for 2 night this year Dec (2017). I asked for an upgrade due to our last experience. They put us in a "premier" room. This stay was MUCH better. No noise, nice view of the river and comfy bed. Air was dry and stuffy so not good if you have allergies.