Kent Haneke

Review of Lithia Ford Of Boise, Inc.

I have not received customer service like this. I ...

I have not received customer service like this. I mean, I have had good customer service. But never White Glove service like I received here. Shawn at the service center has gone out of his way to keep me updated on everything that my truck needed, and over communicated when he was updating me on the work that I was having his team do. Getting Honest and open opinions on what needed to be taken care of ASAP, and what I could expect to replace/repair during the next visit that didn't have to take place at this time. He also let my use a courtesy truck after I was complaining about using the trunk of my wife's sedan to transport my tools. I am Unaware if the team at Lithia reads these, but if they do, Please Please Please make sure that Shawn gets recognized for his outstanding customer service.